University of Wisconsin–Madison

Administrative Improvement Awards

2018 Administrative Improvement Awards

The UW-Madison campus community celebrated the winners of the university’s 2018 Administrative Improvement Awards at a May 29 ceremony at Union South. Chancellor Rebecca Blank and Vice Chancellor for Finance and Administration Laurent Heller presented the awards to one individual and three teams for their excellence in administrative roles supporting academics, research, student services, outreach or administration.

Chancellor Blank said all of the award winners took processes that were cumbersome and inefficient and transformed them in ways that save time and money and also improve customer service. “That’s important – both to conserve our resources, and to demonstrate that we are effective stewards of this great public institution,” she said.

Administrative Improvement Awards recognize outstanding work at UW-Madison in process redesign/development or customer service/delivery that resulted in improved efficiency, increased revenue channels, cost savings or improved service delivery. The awards may go to individuals or teams.

Chancellor Blank and Vice Chancellor Heller extended their congratulations to all 2018 nominees for the award.

The 2018 honorees are:

Susan Speth: International Academic Programs

UW-Madison List Library Team: Annette Stratman-Durrer (Division of Information Technology), Charles Calderon (DoIT), Joshua Olson (DoIT), Benjamin Sousa (DoIT), John Lucas (University Communications), Mari Ann Ames-Menager (Office of Strategic Consulting), Alice Gustafson (retired, formerly of Administrative Process Redesign)

University Health Services Mental Health Triage Redesign Team: Angela Janis, Andrea Lawson (both of University Health Services)

University Housing Student Employment Application Team: Brenda Krueger, Katie Smart, Jenny Noonan, Allyson Hedding, Devonne Tucker, Jessica Liegel (all of University Housing)

Past Awards

UW-Madison launched the award for excellence in administrative work in 2013. Click on the years listed below to read about past award winners:

Questions about the Administrative Improvement Awards should be directed to Scott Hildebrand, Office of the Vice Chancellor for Finance and Administration, at 890-3146 or